Refund and Returns Policy
Returns & Refunds Policy
Last updated: July 21, 2026
TTHLLNI, operated by BLOOMZY LIMITED, is committed to providing a satisfactory shopping experience. This policy applies to purchases made through https://tthllnisuperdrink.com/.
Return Window
You may request a return within 30 calendar days after your order is marked as delivered.
Return Eligibility
To qualify for a return, the product must be:
- Unopened, unused, and in its original sealed packaging.
- In the same condition in which it was received.
- Accompanied by the order number or proof of purchase.
For food safety reasons, opened, unsealed, used, or partially consumed tea products cannot be returned for a change of mind.
This restriction does not apply if the product arrived damaged, defective, incorrect, or materially different from what was ordered.
Damaged, Defective, or Incorrect Items
Please contact us within 7 days of delivery at mact0921@gmail.com and provide:
- Your order number.
- A description of the problem.
- Clear photos of the product, shipping label, and outer packaging.
After reviewing the information, we may offer a replacement or refund at no additional cost. Please do not discard the product or packaging until your request has been resolved.
How to Request a Return
Before sending any product back, email:
Use the subject line:
Return Request – Order #[Your Order Number]
Once your return is approved, we will provide confirmation and return instructions.
Approved returns should be sent to:
TTHLLNI Returns
301 Aerojet Ave
Azusa, CA 91702
United States
Do not send a return before receiving authorization. Your order number and any return reference provided by us must be included with the package. Unauthorized returns may not be accepted or processed.
Return Shipping Costs
- If the return is due to a change of mind, incorrect selection, or another reason not caused by us, the customer is responsible for return shipping costs. The original shipping fee is non-refundable.
- If the item is damaged, defective, incorrect, or the result of our error, we will provide a prepaid return label or reimburse reasonable return shipping costs.
Customers paying for return shipping should use a trackable shipping service. We are not responsible for return packages lost in transit.
Refunds
After receiving and inspecting your return, we will notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method within 7 business days. Your bank or card provider may require additional time to display the refund.
Original shipping charges are refundable only when the return is caused by a damaged, defective, incorrect, or mis-shipped item.
If more than 10 business days have passed since your refund was approved, please contact mact0921@gmail.com.
Exchanges
We do not currently offer direct exchanges. For an eligible unopened item, please request a return and place a new order. Damaged or incorrect items may be replaced after review.
Order Cancellations
If you need to cancel an order, contact us as soon as possible. We cannot guarantee cancellation after an order has entered fulfillment or has been shipped.
Contact Us
For return or refund questions, contact:
Email: mact0921@gmail.com